Terms & Conditions

Welcome to B2B Branding. These Terms & Conditions govern your use of our website and your purchase or use of our digital marketing, advertising, web design, branding, corporate promotional products and related services.

By accessing our website, submitting an enquiry, requesting a quote, placing an order, making a payment or engaging our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

1. About B2B Branding

B2B Branding is a corporate agency providing integrated digital marketing, advertising, web design and customized promotional products for businesses.

Our services include digital marketing, SEO, social media marketing, Google Ads, web design, TV advertising, theatre advertising, auto advertising, LED display advertising, outdoor advertising and other business branding solutions.

We also provide customized corporate and promotional products including safety shoes, T-shirts, helmets, corporate gifts, umbrellas, calendars, ID cards, bags and related branded merchandise.

2. Definitions

For these Terms & Conditions:

3. Products and Services

B2B Branding provides a range of business branding products and services, including but not limited to:

Digital Marketing

Advertising Services

Corporate Promotional Products

4. Customized Products

Many of our products may be customized according to customer requirements, including company logos, brand colours, employee names, promotional messages and corporate identity elements.

Customers are responsible for providing accurate logos, artwork, spelling, names, colours, quantities, sizes and other customization information.

Once customized artwork or production specifications have been approved by the customer, changes may not be possible without additional cost or production delays.

5. Quotations and Pricing

Prices for products and services may vary depending on quantity, specifications, customization, materials, media selection, campaign duration, location, production requirements and other project requirements.

A quotation provided by B2B Branding may include product/service costs, production charges, advertising/media charges, transportation, installation, taxes or other applicable charges.

Unless otherwise specified in writing, quotations are valid only for the period mentioned in the quotation.

Prices may be revised if the customer changes the specifications, quantity, design, campaign duration or scope of work after quotation.

6. Orders and Confirmation

An order will be considered confirmed after the customer accepts the quotation or proposal and completes the required payment or advance payment, where applicable.

Depending on the nature of the project, confirmation may be provided through email, written approval, purchase order, payment confirmation or another agreed communication method.

B2B Branding reserves the right to reject or cancel an order where:

7. Payment Terms

Customers may make payments using the payment methods made available by B2B Branding, including supported online payment gateways, UPI, debit cards, credit cards, net banking, bank transfer or other authorized payment methods.

Depending on the project, an advance payment may be required before production, advertising booking, campaign execution, website development or service commencement.

The applicable payment schedule will be communicated in the quotation, proposal, invoice or order confirmation.

Customers are responsible for providing accurate payment information and ensuring that the selected payment method is authorized for use.

8. Payment Gateway and Transaction Security

Online payments may be processed through third-party payment gateways. Customers may be redirected to the payment provider's secure payment page.

B2B Branding does not request or intentionally store customers' complete debit card numbers, credit card numbers, CVV numbers, passwords or online banking credentials.

Payment processing is subject to the terms and policies of the applicable payment service provider.

9. Failed or Pending Payments

If a payment is debited from the customer's account but the order or service confirmation is not received, the customer should contact B2B Branding with the relevant transaction reference.

We will verify the transaction with the relevant payment provider and take appropriate action.

Duplicate payments will be reviewed and eligible refunds will be processed after transaction verification.

10. Digital Marketing Services

Digital marketing services may include SEO, social media management, paid advertising, campaign management, website services and related digital activities.

Digital marketing results may vary depending on market conditions, competition, advertising platforms, search engine algorithms, customer behaviour, budget and other external factors.

B2B Branding does not guarantee a specific number of leads, sales, rankings, followers, impressions, conversions or revenue unless a specific measurable commitment is expressly included in a written agreement.

11. Advertising Services

Advertising campaigns are subject to media availability, booking schedules, location availability, platform rules and applicable advertising policies.

TV, theatre, outdoor, LED, auto and other advertising campaigns may have different production, booking and cancellation requirements.

Media charges already paid to third-party media owners may be non-refundable depending on their applicable policies.

12. Creative Approval

Where creative designs, advertisements, videos, banners, websites or other artwork are prepared for a customer, the customer is responsible for reviewing and approving the final content.

Once final approval is provided, B2B Branding may proceed with production, publishing or advertising placement.

Additional revisions beyond the agreed scope may be chargeable.

13. Intellectual Property and Customer Materials

Customers are responsible for ensuring that logos, images, videos, text, trademarks, artwork and other materials supplied to B2B Branding do not infringe the intellectual property rights of any third party.

The customer grants B2B Branding permission to use supplied materials solely for the purpose of delivering the agreed products or services.

Website designs, advertising creatives, photographs, graphics, written content, software, code, layouts and other work produced by B2B Branding may remain subject to applicable intellectual property rights unless ownership or transfer is specifically agreed in writing.

14. Delivery of Physical Products

Physical products will be delivered to the address provided by the customer.

Current estimated shipping timelines may generally be around 7–10 business days, depending on product availability, customization, quantity, production requirements and delivery location.

Customized or bulk orders may require additional production time.

Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, transportation issues, supplier delays or other circumstances beyond our reasonable control.

15. Inspection of Products

Customers should inspect products upon delivery and notify B2B Branding as soon as reasonably possible if products are damaged, incorrect or materially different from the confirmed order.

For customized products, minor variations in colour, printing, stitching, material, finishing or appearance may occur and shall not necessarily constitute a defect.

16. Cancellation Policy

Cancellation requests should be submitted to B2B Branding in writing as soon as possible.

For orders cancelled before production or shipment, an eligible refund may be processed after deducting applicable transaction charges, production costs or other non-refundable expenses.

Customized products, bulk orders, printed materials, advertising bookings and services already commenced may not be eligible for cancellation or full refund.

Where third-party media, advertising inventory, production or supplier charges have already been incurred, those amounts may be non-refundable.

17. Return and Refund Policy

Returns are subject to the nature of the product and the applicable return conditions.

Customized, personalized or specially manufactured products may not be eligible for return unless they are defective, damaged or supplied incorrectly.

Approved refunds will normally be processed to the original payment method wherever possible.

The current website information indicates a refund processing period of approximately 7–10 business days, subject to verification and the applicable payment provider or bank.

18. Warranty

Where a product carries a manufacturer or B2B Branding warranty, warranty coverage will be subject to the applicable product terms.

The website currently states that electronic items may carry a 1-year warranty, with applicable warranty documentation required for service.

Warranty coverage may not apply to damage caused by misuse, physical damage, unauthorized modifications, improper installation, accidents, normal wear and tear or other exclusions specified by the manufacturer.

19. Customer Responsibilities

Customers are responsible for providing accurate information required for products, services and campaigns.

B2B Branding shall not be responsible for delays or errors caused by inaccurate or incomplete information supplied by the customer.

20. Website Use

Customers must use this website only for lawful purposes.

Customers must not:

21. Third-Party Platforms

Some services may involve third-party platforms, advertising networks, social media platforms, search engines, media owners, courier companies, payment gateways or other external service providers.

B2B Branding is not responsible for changes, outages, restrictions, policy updates or technical issues caused by such third-party providers.

22. Limitation of Liability

B2B Branding will make reasonable efforts to provide professional, timely and reliable products and services.

However, we shall not be responsible for losses, delays or interruptions caused by circumstances beyond our reasonable control, including platform outages, algorithm changes, media interruptions, courier delays, supplier delays, natural disasters, technical failures, government restrictions or other force majeure events.

To the extent permitted by applicable law, B2B Branding's liability relating to a particular product or service shall be limited to the amount actually paid by the customer for that product or service, except where such limitation is not permitted by law.

23. Privacy and Customer Information

We may collect customer information required to respond to enquiries, prepare quotations, process orders, deliver products, provide services, process payments and communicate with customers.

Customer information will be handled according to our Privacy Policy and applicable laws.

We implement reasonable administrative and technical safeguards to protect customer information from unauthorized access, alteration or disclosure.

24. Changes to Products, Services and Terms

B2B Branding reserves the right to modify, update or discontinue products, services, pricing, website content or promotional offers without prior notice.

We may also update these Terms & Conditions from time to time. Updated terms will become effective when published on the website.

25. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, courts having jurisdiction in Hyderabad, Telangana shall have jurisdiction over disputes arising from these Terms & Conditions, products or services.

26. Dispute Resolution

Customers are encouraged to contact B2B Branding first regarding any complaint, dispute or service issue.

We will make reasonable efforts to understand the issue and resolve it amicably within a reasonable period.

If the matter cannot be resolved through mutual discussion, the parties may pursue the remedies available under applicable Indian law.

27. Contact Information

Contact B2B Branding

B2B Branding

Head Office:
Plot No. 15, 102, 3rd Floor,
Asbestos Staff Colony,
Karkhana, Hyderabad - 500009,
Telangana, India.

Phone: +91 85009 96868

Email: digi@tradebizz.in

Business Hours:
Monday – Saturday: 9:00 AM – 7:00 PM
Sunday: Closed

By accessing our website, submitting an enquiry, placing an order, making a payment or engaging B2B Branding for products or services, you acknowledge that you have read and agreed to these Terms & Conditions.